Frequently Asked Questions

The price is directly related to the scope of a project. One single line of ascent (patrilineal or matrilineal line) may cost a few hundred dollars, including the documentary evidence, while a twelve-generation fan chart might cost ten times this amount. You are the one who sets the limits. We suggest you contact one of our genealogists to discuss your project.
There are many: some registers might have been destroyed by fire, a family might have left a town or village without leaving a trace, a marriage celebrated by a missionary might have not been recorded, the names may have changed, a document might be illegible, or a page might be missing from a register. And let's not forget adoptions. A seasoned genealogist often finds alternative options to look for other documentary evidence, but it may take more hours of research.
Of course! You are the one who sets the limits, based on your interests at one point in time. If you wish to extend the initial research request at a later time, we will resume the research where we left it.
You will be presented with a written report disclosing all genealogical facts related to your research project as well as images of all the documentary evidence. This report is printed and bound so it may easily be kept in your family archives. On request, a digital copy compatible with any genealogy software might also be obtained should you wish to continue your own research.
In some instances, we did find photos for our clients but it is mostly unlikely. Archival funds located in archive centres contain plenty of public figures photos. Unfortunately such is not the case for the general public. The best way to gather old pictures is to talk to your family's elders.
Traditional genealogy relies on documentary evidence (baptismal, marriage, and burial records). Native Americans did not keep records of life events, except for the ones who lived within missionary communities. Some parish registers of the seventeenth century may disclose the word sauvage following a Native's name, or even the nation's name. For these, the parents' names were not mentioned on a marriage record. Other documents—census, for example—might give another avenue for research. If you think you might have Native ancestry, we suggest you ask your family to identify the branch in which one of our genealogists might find your Native ancestors.